00688     2200217   4500001002100000005001500021035002000036007000300056008004100059020002200100082001400122084002000136100002000156245014800176250001200324260003000336300004300366650002000409700001700429990002400446INLIS00000000003003020260227083527  a0010-0226000135ta260227                g          0 ind    a978-979-29-4279-8  a647.94068  a647.94068 MOH c0 aMohammad Cholil1 aComplaintopedia The Art of Complaint Handling :bKeluhan Tamu yang Sering Terjadi di hotel dan kunci solusinya /cMohammad Cholil, Adi Soenarno  aEdisi 1  aYogyakarta :bAndi,c2014  axvi, 184 halaman :bilustrasi ;c23 cm 4aManajemen Hotel0 aAdi Soenarno  a211/D/DINARPUS/2026